The following product categories are allowed to be returned opened:
Security Guard Accessories, General Merchandise
Security Guard Accessories and General Merchandise products, with the exception of non-returnable items are returnable within 3 days of purchase with 5% restocking fee, there after or up to 7 days qualified items are returnable with 15% restocking fee for a cash refund or a store-credit voucher for the full value of the product or service with no additional restocking fee applied.
Firearms are not permitted for cash returns.
If you wish to exchange your firearm purchased, you may do so within 24-hours of purchase, under the following conditions:
Product must be unaltered
Still in new condition with all packaging.
Firearm must contain no noticeable firing marks / brass rings within the barrel.
A 15% restocking fee and license transfer fees will apply.
CLOTHING UNIFORMS PRODUCTS
Unopened Security Guard Merchandise - Allowed for return within 7 days of purchase with 5% restocking fee.
Worn, altered or customized clothing are non-returnable.
NON-RETURNABLE PRODUCTS / SERVICES