Terms of use + company policy agreement

 

Your satisfaction is important to The Firearm and Security Training Center. If you are unsatisfied with any products, course enrollment or services provided, we will make every reasonable effort to satisfy you.

By using this website, you the (website visitor, student or customer) agree to all terms or use, conditions and policies implemented by The Firearm and Security Training Center who shall be mentioned as (we, us, and our) in the Terms of Use and Company Policies provided below. 

Products, Services and Course Enrollment terms and policies are classified under the following categories & are subject to the following policies:

UNOPENED PRODUCTS

We will accept unopened or defective products in unaltered condition with proof of purchase within 7 days for refund, credit or exchange for Security Guard Accessories and General Merchandise.

 

For Opened Products, Firearms, Clothing, Course Enrollment Policy See Below: 

OPENED PRODUCTS

The following product categories are allowed to be returned opened:

Security Guard Accessories, General Merchandise 

Restocking Fee:

Security Guard Accessories and General Merchandise products, with the exception of non-returnable items are returnable within 3 days of purchase with 5% restocking fee, there after or up to 7 days qualified items are returnable with 15% restocking fee for a cash refund or a store-credit voucher for the full value of the product or service with no additional restocking fee applied. 

FIREARM RETURNS

Firearms are not permitted for cash returns.

If you wish to exchange your firearm purchased, you may do so within 24-hours of purchase, under the following conditions:

  • Product must be unaltered

  • Still in new condition with all packaging.

  • Firearm must contain no noticeable firing marks / brass rings within the barrel. 

  • A 15% restocking fee and license transfer fees will apply.  

CLOTHING UNIFORMS PRODUCTS 

  • Unopened Security Guard Merchandise - Allowed for return within 7 days of purchase with 5% restocking fee. 

  • Worn, altered or customized clothing are non-returnable. 

NON-RETURNABLE PRODUCTS / SERVICES

  • OC Spray / Aerosol Containers 

  • Consumable Products 

  • Perishable Products

  • Open Bullets

  • Gun Cleaning Service

  • Fingerprinting Service

SALES POLICY

 No coupons, purchase codes or discount flyers can be applied towards course enrollment costs, products or services that are advertised as ON SALE. No coupons can be redeemed on Add-On Courses / Services.

COURSE ENROLLMENT POLICIES

Online Course Enrollment - Credit Authorization Policy

 

By Providing Credit Card Information For Payment and Accessing Our  Website: [https://www.FirearmandSecurityTraining.com

You Agree To All of Our Terms + Company Policies.

You Also Agree To Abide By All Terms, Policies and Conditions

Implemented By Our Integrated Vendor API's [Acuity Scheduling, Stripe & WorldPay].

 

By using a credit card via our website for payment of enrollment costs, products or services, you acknowledge / consent that:

  • We have permission to charge the credit card provided by you during online enrollment via scheduling and payment processing using our Contracted Vendor APIs.
  • You are the primary card holder or with consent of the primary card holder attest to having permission to use the credit card provided to The Firearm and Security Training Center during enrollment for valid payment of any courses, products or services rendered.
  • Credit card information, personal information can be securely transmitted between us and our Contracted Vendor API's to process scheduling and payments.
  • Any unpaid balances due for enrollment costs, course fees and products will automatically charged in full on the orignila scheduled start date unless rescheduled 24-hours in advance via the   enrollment / payment confirmation email sent to you after enrollment or via contacting us by phone at 301-423-2573 at extension 501 for Business Support Team Member
  • Providing incorrect, false or stolen credit card information is illegal and any such acts will result in forfeiture of any certification with us. In addition, any supporting evidence will be released to the proper authorities for prosecution.

 

Courses Exchange / RETURN POLICY

Our Course Enrollment (course payment / deposits) exchange / return policy is classified under the following categories and are to subject to the following policies:

  • Classroom Courses : Payments / Deposit costs are non refundable. Courses can be rescheudled up to 4-weeks after original scheduled class start date.

  • Online Courses: Since on-line students may be accessed courses immediately upon payment of their on-line registration, no refunds will be provided to students of on-line courses.

 

Physical Campus  - RESCHEDULING POLICY  

If you need to cancel a scheduled course for which you have paid for that is not an online course, you may either reschedule your registration for the selected course up to 24-hours in advance of currently scheduled class date for a later date (up to 4 weeks later) or cancel your appointment and receive a store credit voucher that can applied towards: classroom courses, firearm and security store purchases (store & online).

 

 

STUDENT carry FIREARM POLICY

 

ON SITE - Firearms POLICY

Students, customers and civilians visiting The Firearm and Security Training Center [5211 Auth Rd, Camp Springs, Md, 20746] classroom location are NOT permitted to carry any firearms / weapons on the premises. 

OFF SITE - Firearms POLICY 

Only when permitted by a Firearms Instructor employed with The Firearm and Security Training Center, students who already posses a valid firearms license may bring their own firearm to an off-site location designated for their firearms gun range shooting test portion of their selected course.

When moving through designated facility, all firearms must be unloaded and in a case.

You must adhere to all of the following guidelines when at the designated range facility:

  • You must not be under the influence of any drugs (Prescribed & Over the counter) or any impairing illegal substances.
  • No Steel Core, Incendiary, Tracer, Exploding or Tipped Ammunition of any kind is permitted on the premises.
  • Food, drink and tobacco products are not permitted on the range.
  • Ear and eye protection must be worn at all times.
  • Keep your firearm unloaded until you are at your shooting station/lane and ready to shoot.
  • Always point the muzzle in a safe direction.
  • Keep your finger off the trigger until on target and ready to fire.
  • Do not hit anything other than the paper target.
  • Never move forward of the firing line.

classroom policies

 ETHICS NON-NEGOTIABLE POLICY

By enrolling in any of our courses at The Firearm and Security Training Center, you (the student) agree to the following non-negotiable rules provided below: 

  • Students can not be under the influence of any illegal substances, or mind altering prescription drugs. 
  • No Firearms permitted in the classroom by students (ref. Student Firearm Policy)
  • Valid ID must be present at all times during classroom instruction and firearm range instruction exercises. 
  • Students are not allowed to use profanity, make lewd or obscene gestures to any staff member of Firearm and Security Training Center, student or building faculty staff while on the premises. 
  • Students may not use cell phones during classroom / firearm instruction. 

Any of theses actions may result in you being dismissed from class and forfeiture of enrollment costs and potential criminal prosecution.

REQUIRED COURSE MATERIALS

Based upon the course you've chosen during enrollment, the following material are required for classroom instruction: 

Security Guard Courses

  • Notepad
  • Pen/Pencil
  • Duty Belt
  • Holster - (If you are taking any Armed Security Certification Training courses)

OC Spray Courses

  • Towel or Dry Cloth
  • Change of Shirt -(You will not be permitted back into class after being OC sprayed with the same shirt.)

Firearm Courses

  • Safety Duty Belt
  • Proper firing range equipment: Jeans, Security Uniforms Pants (Sweatpants are not allowed).

 disclaimer

We reserve the right to change these Terms of Use and Company Policies at any time.

We reserve the right to deny any return of products, enrollments costs or services paid.